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FAQ's

What size is each WaterColored Home?

We use 140lb cold-pressed high quality watercolor paper cut to roughly 8 by 10 inches.

Will my WaterColored Home be framed?

We want each WaterColored Home to arrive to you gift-ready and therefore each 8" by 10" watercolor is matted on a white beveled 11 by 14" mat and carefully mounted on 11" by 14" white backing.  The 11" by 14" mat/backing is then inserted into a clear plastic sleeve for protection. Frame selection is such a personal choice so we leave that to the watercolor owner, however you will receive your WaterColored Home all ready to be placed in a 11" by 14" frame of your choosing.

Can I remove the WaterColored Home from its mat and backing?

Yes, you can but we hope you wouldn't want to as we take pride in professionally doing this for you and watercolor art, in general, is best displayed exactly as we deliver it.  We do the hard work for you, all you need to do is place your matted and backed WaterColored Home in a 11" by 14" frame of your choice! However, if for some reason you want to remove your WaterColored Home from its mat and backing, you can do so as we do use professional 'non-permanent' white artist tape; just please be gentle with the removal process:-)

I am giving this as a gift to my client, will this come gift wrapped?

YES, YES and YES!  Your WaterColored Home not only will arrive already matted and backed, but also beautifully gift wrapped in a gorgeous handmade Artisan white boutique 11" by 14" portfolio adorned with a blue organza ribbon.  To personalize this perfect unique gift even further, a gift tag will be attached including your custom note that you submitted in your order!

How quickly will I receive my WaterColored Home after I place my order?

Each WaterColored Home ships via USPS Priority mail from Atlanta, Georgia within 5 business days of placing your order. Once your order ships you will receive an email with tracking information.

Will my WaterColored Home be signed by the artist?

Yes!  

100% Satisfaction Guaranteed, what does that mean?

We know...this is rare to offer your money back on custom work BUT that is how confident we are that you will be completely satisfied with your WaterColored Home version of the photograph you submitted in your order.  If not completely satisfied, simply e-mail us within 3 business days of receiving your order to start our 'no questions asked' return policy.  You will receive a full refund for the WaterColored Home (less shipping/handling paid) once your return is received to our WaterColored Homes business address. Customer is responsible for all fees associated with the return shipping of your WaterColored Home in its original, unharmed gift wrapped condition. 

How do I send you the photo to use for my WaterColored Home?

When placing your order simply upload a photo from your computer and/or mobile device of the exterior of the home or landscape you want WaterColored. Should we have any questions about the photo uploaded we will contact you ASAP.  

Can you WaterColor an interior of a home, my dog or kids?

Our artists specialize specifically in creating a WaterColored Homes from exterior house or landscape photographs. From time to time, our artists accept commissioned projects outside what we specialize in so feel free to make a request! WaterColored Homes was founded and formed because of the high demand from real estate agents wanting to give the personable and unique closing gift of a quality watercolor of their client's home, but at a reasonable price and quick turnaround time; WaterColored Homes provides all that PLUS it will arrive beautifully gift wrapped!

I have a question, how do I contact you?

Please submit your question via our Contact Us page and someone will get back to you right away.  If you prefer a phone call, please email us your best contact number and time of day to reach you.

What form of payments do you accept?

We accept all major credit/debit cards via our secure site.

Is there a sales tax?

Only if you live in Georgia will there be sales tax.  In accordance with Georgia state law, we collect sales tax for our products that is shipping to a Georgia resident. Georgia sales tax is currently 7% and will be automatically added to your total.